How Gameloft Streamlined QA Processes and Boosted Efficiency with TestRail

Learn how TestRail helped Gameloft boost test coverage, improve collaboration across global teams, and streamline their QA processes. Discover how centralizing their QA management with TestRail set the stage for future automation and boosted productivity across their global teams.
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Industry
Gaming technology
Location
France

Gameloft is a global leader in video game development, specializing in high-quality interactive experiences for mobile devices, consoles, and PCs. With a team of 3,000 people worldwide, Gameloft brings fun, immersive, and innovative games to millions of players on various platforms.

The Challenge

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With multiple global QA teams, Gameloft encountered several challenges in managing and scaling its QA processes:

• Lack of centralization and transparency: QA teams worked in silos, making it difficult for development teams to gain a comprehensive view of testing progress. Teams often managed test cases via email, leading to inefficiencies and delays.

 Data security and access issues: QA teams relied on public tools for file sharing, which created compatibility issues and raised concerns about data security and accessibility. These challenges disrupted workflows and made it harder to maintain consistency across teams.

 Test case management and reusability difficulties: QA teams spread test cases across different platforms, complicating efforts to track and reuse them efficiently.

• Limited visibility for stakeholders: Without a unified test management system, QA leads and project managers struggled to get real-time insights into testing activities, which increased the risk of human errors and delays in decision-making.

“We didn’t have the proper tools. In the absence of tools, we relied on Google Docs, emails, Excel files—everything was flying through emails, which made it hard to maintain transparency.”

Nicusor Cojocaru

Head of Quality Assurance, Gameloft

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The Solution

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To tackle these challenges and streamline their QA efforts, Gameloft turned to TestRail. This platform provided them with a centralized hub for managing test cases, enhancing team collaboration, and improving visibility into the entire testing process.

Centralized test management

Before adopting TestRail, Gameloft’s QA teams struggled to maintain a consistent process across different tools, which led to scattered test results and fragmented communication. Now, everything is centralized, making it easy for everyone to access test cases and related data and track testing progress seamlessly.

Centralize your testing activities to make it easier to access and manage test assets, reduce duplication, and ensure consistency across the testing process.

Image: Centralize your testing activities to make it easier to access and manage test assets, reduce duplication, and ensure consistency across the testing process. 

“Now we can see exactly what the other teams have tested, what failed, and what passed, which makes things much easier. Before TestRail, we relied on short reports [via email]. Now, everything’s centralized, and collaboration between teams is a lot easier.”

Ioana Andreea I.

QA Program Manager, Gameloft

Gameloft logo

Improved transparency and collaboration

TestRail changed the way Gameloft’s teams collaborate. QA leads and team members no longer had to depend on lengthy email threads or manual reports to understand testing status.

Real-time dashboards and reporting features gave instant insights into test progress, saving valuable time and enabling quicker decision-making. As a result, the QA team cut down on meetings, saving hours weekly and boosting overall efficiency.

Gameloft strongly agreed that TestRail significantly improved team visibility, helping streamline collaboration and creating a shared understanding of project status at all levels.

Scalability and reusability

One of the most valuable advantages of TestRail is how easily it scales. Gameloft’s QA operations became more efficient with TestRail’s hierarchical test management structure, allowing them to handle many test cases across different platforms and projects. This setup made managing, reusing, and updating test cases easier. With TestRail, Gameloft increased their test coverage by at least 10%, ensuring thorough and reliable testing across their wide range of games.

Integration with Jira

TestRail’s seamless integration with Jira was crucial for bridging the gap between QA and development teams. The ability to link test results directly to development issues reduced back-and-forth communication and sped up bug resolution. This integration kept both teams aligned, improving communication and helping to resolve issues faster.

Image: With TestRail’s Jira integration, you can link test cases to user stories, epics, or any other Jira issue to clarify exactly which requirement is being tested.

Image: With TestRail’s Jira integration, you can link test cases to user stories, epics, or any other Jira issue to clarify exactly which requirement is being tested.

The Results

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Since implementing TestRail, Gameloft has seen significant improvements in its QA processes:

Increased release stability

TestRail’s centralized platform made it easier for Gameloft to track test cases and ensure nothing was overlooked. This led to more reliable releases with fewer post-launch issues.

Enhanced test coverage

Since adopting TestRail, Gameloft has improved its overall test coverage by more than 10%, ensuring more comprehensive testing across projects and platforms.

Improved visibility and collaboration

TestRail greatly enhanced visibility into Gameloft’s testing processes. With real-time insights into testing activities, stakeholders could make faster, better-informed decisions, reducing delays and improving product quality.

Increased productivity

TestRail’s intuitive interface and real-time reporting capabilities empowered QA teams to reclaim 10-15 hours per month, significantly enhancing productivity and enabling them to dedicate more time to high-priority tasks that drive impactful results.

“TestRail has transformed the way we manage our QA processes. It’s helped us track progress in real-time, improve collaboration, and deliver bug-free releases more consistently.”

Nicusor Cojocaru

Head of Quality Assurance, Gameloft

Gameloft logo

Gameloft’s adoption of TestRail has resulted in greater QA efficiency, improved collaboration, and enhanced product quality. Gameloft has gained better control over test case reusability, transparency, and progress tracking by centralizing its test management. As a result, Gameloft has increased test coverage, improved release stability, and saved time, making their QA processes more efficient and effective.

Future Goals

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Gameloft plans to integrate TestRail further into their automated testing workflows to create a unified view of manual and automated testing results. By leveraging TestRail’s automation features, they aim to align QA and development teams, streamline test execution, and gain real-time insights to enhance performance.

TestRail’s integrations with automated tools will centralize Gameloft’s test data, making it easier to spot trends, prioritize fixes, and allocate resources. Customizable dashboards and reporting will provide clear visibility into test progress and coverage, supporting informed decision-making.

"We’re aiming to increase automation, and TestRail will help us achieve a more unified view of our test results, both manual and automated." — Ioana Andreea I., QA Program Manager, Gameloft

By expanding its use of TestRail, Gameloft looks forward to achieving even greater efficiency, quality, and productivity in its QA processes.

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