INTRODUCING JIRA ISSUE CONNECT
End-to-End Jira Traceability
All Within TestRail
Real-time, 2-way Jira sync for defects and requirements.
Get Jira-like productivity, with the speed, scalability, and flexibility of TestRail.
Smarter Sync. Stronger Traceability.
Jira Issue Connect brings a new level of visibility and control to your QA workflow. It's a real-time, selective, 2-way sync between TestRail and Jira—linking requirements, tests, and defects without the overhead of syncing everything.
Real-Time 2-Way Sync
(Auto-sync or On-demand)
Live Jira fields like status, assignee, and fix version are visible in TestRail with real-time updates.
Selective Data Sync (Project and Fields)
Sync only the Jira projects and fields that matter with complete control over what data flows between systems.
Performance and Flexibility
Enjoy the best of both worlds: Jira-native experience with TestRail's scalability and standalone deployment options.
Everyday QA Tasks, Instantly Better
From triaging defects to preparing releases, Jira Issue Connect removes the friction that slows testing down.
Triaging Failed Tests
Defects Created in Seconds
A tester finishes a run, spots a failure, and pushes a defect—without leaving TestRail. Default Jira fields are prefilled, and its live Jira status appears beside the test.
Faster reporting, fewer errors, and no tab-switching.
Reviewing Test and Defect Coverage
No More Orphaned Bugs
QA leads can instantly see which defects created in TestRail haven't been linked to Jira. Live Jira fields show up directly in TestRail's reports and list views.
Tighter alignment, complete traceability, zero manual checking.
Tracking Fix Progress
Live Jira Updates Inside TestRail
Defect statuses update automatically—In Progress, Resolved, Closed—right inside TestRail.
QA and Dev stay perfectly aligned, no Jira refreshes required.
Preparing for Release
One View for QA and Dev
View Jira fix versions and TestRail test results side-by-side. One report, real-time updates, clear go/no-go visibility.
Confident release decisions backed by live data.
Top Use Cases and Configuration
A Game-Changing Shift
Workflow
Stay Focused in TestRail
No more juggling between TestRail and Jira—work efficiently in one place.
Defect Creation
Create Defects in a Snap
Skip the manual work: push defects to Jira with a single click, using prefilled details.
Visibility
Always See the Latest Jira Data
Say goodbye to outdated exports—access real-time Jira data directly in your TestRail views and reports.
Governance
Sync Smart, Stay Secure
No more risky full syncs—enjoy selective, secure synchronization tailored to your needs.
Common Questions About Jira Issue Connect
Can I choose which Jira projects to sync?
Yes, admins select exactly which projects and fields are connected. You have full control over what data is synchronized between TestRail and Jira.
Does this require full Jira data import?
No, only linked issues (requirements/defects) are synced for better performance and security. This selective approach ensures optimal performance.
Is it available for both Cloud and Server?
Yes, Jira Issue Connect supports both TestRail Cloud and on-premise installations, giving you flexibility based on your deployment requirements.
How does the real-time sync work?
Changes in Jira are reflected in TestRail instantly, and vice versa. The two-way sync ensures both platforms are always in perfect alignment.
Streamline QA
Strengthen Traceability
Start your free trial of TestRail and experience Jira Issue Connect today.