AI EVALUATION TEMPLATE

Evaluate AI Features With Confidence

AI Evaluation Template

A ready-to-use framework for evaluating AI outputs across multiple quality dimensions

Evaluate AI responses manually in the TestRail UI through human annotation, or programmatically via API for scalable, consistent evaluation.

Go beyond pass or fail.

AI features are non-deterministic. The same input can produce different outputs—quality is a spectrum, not a binary.
The AI Evaluation Template gives you the structure to evaluate, rate, and track AI quality across the dimensions that matter to your team.

Multi-dimensional Quality Rating

Replace single-outcome pass/fail with structured ratings across categories you define: accuracy, safety, consistency, relevance, or anything else.

Built-in AI context fields

Capture what matters for AI: model version, AI type (RAG, LLM, ML), input prompts, outputs, latency, trace links, and detailed comments for deeper context.

Integrate with your AI stack

Use LLM-as-judge to scale evaluation. Link traces and debug outputs, and integrate seamlessly via API to fit into your existing workflows.

Fully compatible workflows

Everything you rely on keeps working: test runs, plans, configurations, milestones, defect integrations, dashboards, and workflows via API. No changes required.

How it works in practice

From test design to quality insights, every step stays inside TestRail.
Check coverage against Jira, inside TestRail
Quality Rating

Rate AI quality across categories

Each test result captures structured quality ratings across the categories your team defines—like response consistency, functional correctness, actionability, and factual accuracy. Rate each dimension independently on a 1-5 scale. One test, multiple quality signals.
Granular evaluation, built into the result.
Quality Insights Dashboard

See quality at a glance

The Quality Insights dashboard aggregates ratings across all test results in a run. Track average quality scores, compare performance by category, and identify weak spots instantly. As results are logged, insights update in real time.
Structured signals for confident release decisions.
Create defects in seconds
Complete traceability
Beyond AI

One field. Any template. Every domain.

Quality Rating is not limited to AI testing—add it to any template in your project. Define categories for security assessments, performance benchmarks, compliance reviews, or anything where quality is more than a binary result. The same structured evaluation, applied everywhere.
Built for AI. Designed for everything.

Common questions about the AI Evaluation Template

Does this work with my existing setup?

Yes. The AI Evaluation Template is fully compatible with TestRail's existing test runs, plans, configurations, milestones, and integrations. It is additive—nothing in your current workflow changes.

Can I customise the Quality Rating categories?

Yes. You can define up to 15 rating categories. Use the defaults for AI testing, or configure your own for security, performance, or any other evaluation need.

Do you have step-by-step guidance and best practices?

Yes, we've built a free TestRail Academy course just for that! Learn how to take advantage of this template and testing AI best practices at your own pace.
Click here to join the free course

Ready to evaluate AI with confidence?

The AI Evaluation Template is available now in TestRail.
Purpose-built. Tried and tested. Ready for your team.